# Articles
"View knowledgebase articles" permission is required
You can access the articles from the Knowledge base > Arctiles menu item. Here you can store longer texts (articles) and share them with other users.
# View an article
To view an article click the button with the eye icon or on the article's name.
# Filter articles
You can filter articles by their names by typing into the "Filter" input field.
# Create an article
"Edit knowledge base" permission is required
To create a new article click on the "Add article" button.
# Edit an article
"Edit knowledge base" permission is required
You can edit an article by clicking the button with the pencil icon next to an article's name.
Field | Description |
---|---|
Name | Name of the article |
Description | The body of the article |
Visibility | Set the visibility of the article. By default all new articles are in a "Draft" state and can be only seen by users with the "Edit knowledgebase" permission. Once an article is made "Published" it can be seen by other users who have permission to view articles. |
Files | Drag n' Drop files or click to select files to attach to the article |
You can save your modification by clicking on the "Save" button.
# Removing / Deleting an article
"Edit knowledge base" permission is required
Enter into editing the article you want to remove (Edit an article). Click the "Remove" button and confirm your action by clicking the "Remove" button in the confirmation popup window.